What are bots and why make one?
Simply defined, bots are software that can conduct automated interactions with people in real time. Instead of making an entire app, you can now make a bot for any popular platforms such as Facebook or Telegram to interact, engage and even transact with your users.
If you have a business, you are bound to have your own FB page or a slack account. Making a bot on one of these platform can help your business in numerous ways-
- Direct and personal interaction between your brand and customer
- A single bot can interact with Android, iOS and Web users. No need to spend on apps for three different platforms
- Easily Discoverable
- 24×7 real-time interactions irrespective of location and time-zone of customers
- Bots can help slim down Live Chat and other CRM teams
- B2B business apps face retention problem. Making a bot can prove more useful instead
- Bots can also offer push messages through FB messenger, Telegram etc. making it a great marketing tool
- Bots can display images, links and CTA buttons, providing a rich experience
- Bots are one form of Artificial Intelligence. The sooner a business starts with AI, the better
OpenXcell has deep understanding about the basic technologies that goes into the bot development process. Our developers have worked on a myriad of automated features across hundred of apps. With a consolidated experience of 6+ years, bot development comes naturally to us. We have set our strides high for bot development and want to give quality bot development services to businesses irrespective of any industry.
Telegram bot development
Our developers utilize the latest Telegram bot API to deliver high-end bot development services to businesses irrespective of any industry.
Slack bot development
Our Slack bot developers help organizations innovate their existing workplace by developing slack bot tailored to their business needs.
Facebook bot development
Our highly experienced bot developers offer best practices in Facebook Messenger bot design and development.