Software Maintenance Services

Keep your business software up and running hasslefree with our software maintenance and support services 100% Confidential and Secure

OVERVIEW

Software maintenance and support services

Software support and maintenance aim to ensure full-time availability and reliability of software applications and products. Since 2008, OpenXcell has been delivering a full range of software maintenance and support services for every type of software application and product.

We understand the requirements for software maintenance and support to deliver a quality product to end-users. With OpenXcell’s reliable software support services, you can ensure that your software fully functions with no bugs and glitches. Our dedicated software support team consisting of software support engineers and software support specialists is ready to assist you in managing your multiple software products.

We are not just any ordinary software support and maintenance company but an organization with experience of over a decade in delivering top-notch software maintenance and support to brands worldwide. Our core capabilities lie in delivering all types of software maintenance, including adaptive maintenance, corrective maintenance, perfective maintenance, and preventive maintenance.

Our Software Maintenance Services :

  • Ongoing app enhancement
  • Backup & recovery
  • Performance monitoring
  • Security & compliance review
  • Technical support
  • SLA-driven support

 

At OpenXcell, we have not just developed and delivered solutions to our clientele but also helped them manage their third-party solutions. Our trained team of support specialists and support engineers are experts in employing the latest techniques to find and resolve the glitches of your software. Experience scalability, productivity, and seamless business operations with our innovative software maintenance and support services.

GET QUOTE

Our Software Maintenance & Support Process

To keep your software up to date with our software maintenance & support process

Software Support Problem Identification

Problem Identification

Request for modification (MR), Classification of MR

Stage 1
Software Support Problem Analysis

Problem Analysis

Project Documentation, Validate Modification Request, Repository Information

Stage 2
Software Support Design

Design

Develop Test Cases, Revise Requirements, Verify Design

Stage 3
Software Design Implementation

Implementation

Software Code Implementation, Test Preparation Review, Software Inspection

Stage 4
System Testing

System Testing

Functional Testing, Regression Testing, Interface Testing

Stage 5
System Acceptance Testing

Acceptance Testing

Acceptance Testing, Interoperability Testing

Stage 6
Software Support Delivery

Delivery

Installation, Training, Version Description, and Documentation

Stage 7

FIGURES AND FACTS

Gain specialized expertise from a premier software maintenance company.

3

State-of-the-art
development facilities

SQ. MTR OF OFFICE SPACE
25000

sQ. MTR of
office space

500+

software engineers &
technical staff

1500+

software designed,
developed & deployed

24/7

IT support staff
availability

14+

years of development
experience

1000+

Happy
customers

OWN SUCCESSFUL PRODUCTS
3

own Successful
products

MODELS OF WORKING

Business hiring models

Dedicated Team
Dedicated team

  • Long-term collaboration
  • Highly scalable team
  • Complete control of the team
  • Complex projects
Fixed cost
Fixed cost

  • Short-medium term collaboration
  • Low scalable team
  • Detailed specifications
  • Clean deadlines
Time material
Time & material

  • Short-long term collaboration
  • Flexible budget and timeframe
  • Complete control over the process
  • Highly scalable team

TESTIMONIALS

It has been a fantastic partnership with OpenXcell!

Daniel Dyer, Founder, D'Appy Deals App

VIEW ALL TESTIMONIALS