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What are you looking for when it comes to an offshore partner for your software development requirements? Cost, speed and quality control are always going to be high on your list of priorities. However, these attributes won’t do so much for your organization’s bottom line if the outsourcing company you’ve selected is not sufficiently responsive to your needs.
Of course, any software company that is trying to stay in business will emphasize how responsive it is. However, this cannot actually be the case for every single software developer that does work in outsourcing.
No matter how sincere such companies are, they sometimes make the mistake of confusing responsiveness with their excitement, passion and ability to be flexible with their service partners. Enthusiasm is important, to be sure, but it is no substitute for having a system in place to swiftly respond to inquiries from customers. This is one of the reasons why OpenXcell has pioneered the Valueshore model.
Staying in touch with our clients is of paramount importance. When you outsource your project, you deserve fast answers to your questions to ensure that the development process isn’t held up. Our developers communicate with you in a timely manner via video conferencing, text and email so you are always in the loop.
Intention is one thing. Formulating a plan and putting it into place to ensure maximum responsiveness is another thing altogether. The Valueshore model relies in part on sophisticated data analysis to make sure we allocate the most suitable programmers for any particular project. Each of our talented employees is well versed in the company’s philosophy of staying on top the development process so we can respond at a moment’s notice to change gears, fix a problem or address any issues raised by our customers.
"Often times we would have items come up unplanned. We would have to work through the night, and they literally worked around the clock. That’s what made OpenXcell a good partner..."
Head of Marketing, Google India
"There's often language barriers and cultural differences that make it challenging. OpenXcell did a great job with that. We communicated well. They got the idea."
President, Netqwerk (Business Networking Startup)
Idea & Excellence
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