Sam Altman on GPT-5 Backlash, Brings Back Legacy AI

In an engaging Reddit Ask Me Anything (AMA) session held on August 8, 2025, OpenAI’s CEO Sam Altman and the GPT-5 development team responded to a series of user concerns about the much-anticipated release of GPT-5. 

Despite the excitement around the new model, many users reported performance issues and a significant technical flaw that led to disappointing initial experiences. Altman addressed these concerns head-on, explaining the challenges faced during the rollout and outlining the company’s plans to resolve them.

Performance Issues: GPT-5 Seemed “Dumber” than Expected

One of the key issues raised during the AMA was the performance of GPT-5. Many users complained that GPT-5 felt less capable than GPT-4o, with responses that were less coherent and accurate.

Why Did This Happen?

• Real-Time Router Malfunction: Altman explained that a malfunction in the new “real-time router,” a system designed to select the appropriate model for a given task, was to blame for the performance issues. When the router failed, GPT-5 didn’t perform as intended, causing users to notice a significant drop in response quality.
  
• Quick Resolution: Altman assured the community that the issue had been addressed, and GPT-5’s performance would now be back to expected levels. Additional updates to improve its routing capabilities are in the works.
  

Reintroducing GPT-4o for Plus Subscribers

In response to user requests, OpenAI has decided to bring back GPT-4o for its Plus subscribers.

What Led to This Decision?

• Preference for Stability: Many users, especially Plus subscribers, expressed a preference for GPT-4o due to its stability and consistent performance. GPT-5’s initial issues left some users feeling uncertain about switching to the new model.
  
• Flexible Options for Users: Altman confirmed that OpenAI is working on making GPT-4o available for Plus users again, allowing them to choose between the legacy model and the new version based on their needs.
  

Doubling Rate Limits for Plus Users

In a bid to improve the experience for Plus subscribers, OpenAI announced that it would be doubling the rate limits for these users.

Why Is This Important?

• Enhanced User Experience: This move allows Plus users more opportunities to explore GPT-5’s capabilities without worrying about running out of available prompts.
  
• Supporting Users During Transition: As users adapt to GPT-5’s new features, this change will ensure that they have enough room to fully utilize the model without restrictions.
  

The “Chart Crime” Incident: A Moment of Humorous Embarrassment

In what became an unforgettable moment for the GPT-5 rollout, a chart shown during the launch event was quickly dubbed the “chart crime” due to its apparent inaccuracies. The chart showed a benchmark score with a much taller bar than expected, leading to a barrage of jokes online.

How Did OpenAI Respond?

• Acknowledgment of Mistake: Altman addressed the error on social media, calling it a “mega chart screwup.” The company clarified that the correct chart was posted in the official blog, but the damage was done.
  
• Lessons Learned: The incident sparked discussions about the reliability of GPT-5 for generating data visualizations and the importance of ensuring accuracy during public presentations.

What’s Ahead for GPT-5?

Despite the bumpy start, OpenAI is committed to making GPT-5 the best AI model it can be. Here’s what users can expect moving forward:

1. Enhanced Stability and Performance: With the router issue resolved, users can expect a more consistent and reliable experience from GPT-5. OpenAI will continue to monitor performance and make adjustments as needed.
2. Increased Model Transparency: OpenAI plans to provide greater transparency about which model is being used for specific tasks. This will help users understand how GPT-5 is processing their requests.
3. Continuous Feedback Integration: OpenAI will actively gather and incorporate user feedback to fine-tune the model and add features that meet user needs.
4. New Features and Capabilities: Future updates will include more advanced reasoning abilities and better handling of complex tasks, further expanding GPT-5’s functionality.

A Bright Future for GPT-5

Although GPT-5’s initial rollout faced challenges, OpenAI’s commitment to improvement is clear. The company is already addressing user concerns and pushing forward with updates that will enhance the model’s performance. As GPT-5 continues to evolve, users can expect a more stable, efficient, and powerful tool designed to meet their needs.