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LLM Observability

LLM Observability Services

Monitor, evaluate, and optimize your LLM-based solutions with our comprehensive LLM observability expertise

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Services

Our progressive LLM observability services

We design solutions that are unique to your business requirements

Learn more about our services
  • Continuous Performance Tracking

    Continuous Performance Tracking

  • Automated Alert System

    Automated Alert System

  • ML-Powered Anomaly Detector

    ML-Powered Anomaly Detector

  • Up-To-Date Monitoring & Tracking System

    Up-To-Date Monitoring & Tracking

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  • Minute Changes Detection

    Minute Changes Detection

  • Root Cause Identification

    Root Cause Identification

  • Model Retraining

    Model Retraining

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  • Bias Identification

    Bias Identification

  • Bias Mitigation

    Bias Mitigation

  • Continuous Monitoring

    Continuous Monitoring

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  • Data Encryption Practices

    Data Encryption Practices

  • Industry Regulation Compliance

    Industry Regulation Compliance

  • Proper Measures To Avoid Security Threats

    Proper Measures To Avoid Security Threats

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  • Centralized Interface

    Centralized Interface

  • Custom Functionality

    Custom Functionality

  • Well-Organized Data & Reports

    Well-Organized Data & Reports

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  • Automated Anomaly Resolution

    Automated Anomaly Resolution

  • Self-Healing Mechanismtom Functionality

    Self-Healing Mechanism

  • Rollback Functionality

    Rollback Functionality

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Tech Stack

Our LLM observability tools for resilient & scalable solutions

We continually update our digital infrastructure to match the current requirements

Connect to know more about our tech-stack

To track metrics and notify users in real-time in case of latency or failures

  • Prometheus

    Prometheus

  • Grafana

    Grafana

  • Datadog icon

    Datadog

  • Zabbix

    Zabbix

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To identify, store, analyze and trace logs for issue identification in LLM

  • ELK Stack

    ELK Stack (Elasticsearch, Logstash, Kibana)

  • Fluentd

    Fluentd

  • OpenTelemetry

    OpenTelemetry

  • Graylog

    Graylog

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To discern the reasoning behind the generated LLM output to evaluate its accuracy

  • SHAP

    SHAP (SHapley Additive exPlanations),

  • LIME

    Local Interpretable Model-agnostic Explanations

  • Captum

    Captum

  • Alibi Explain

    Alibi Explain

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Detect and minimize the biases for demographically fair and ethical outcome generation

  • IBM AI Fairness 360

    IBM AI Fairness 360

  • Fairlearn

    Fairlearn

  • Google What-If Tool

    Google What-If Tool

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These are the key metrics responsible for analyzing the LLM performance in said time

  • MLflow

    MLflow

  • TensorBoard

    TensorBoard

  • Arize AI

    Arize AI

  • Fiddler AI

    Fiddler AI

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Tools to detect shifts in data distribution or model performance in a time period

  • Evidently AI

    Evidently AI

  • WhyLabs

    WhyLabs

  • Monte Carlo Data

    Monte Carlo Data

  • Seldon Core

    Seldon Core

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Tools that make sure that advanced LLM solutions do not compromise data privacy

  • Immuta

    Immuta

  • Verta AI

    Verta AI

  • DataRobot

    DataRobot

  • Azure Security Center

    Azure Security Center

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Our approach for accurate LLM observability services

Thorough step-by-step methodology powers our digital solutions

  • 01

    01

    Consultation - Analysis & Strategization

    Assess the existing infrastructure followed by cause hypothesizing and possible cause identification strategies

  • 02

    02

    Digital Toolkit - Selection & Setup

    Decide on the LLM observability tools to integrate that will meet the desired goal (to find the cause) with minimal disruptions

  • 03

    03

    Observation - Constant Monitoring & Alerts

    Set up automated alerts for any discrepancies and monitor the model regularly against key metrics such as accuracy and anomalies

  • 04

    04

    Resolution - Root Cause Analysis & Remedy

    Analyze the identified root cause(s) and possible remedial method to bring it back to its optimal functionality

  • 05

    05

    Optimization - Insight Generation & Continuous Improvement

    Get a detailed report of the issue, observability metrics followed by improvement methodology suggestions for the same

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Why Openxcell?

What makes Openxcell a prime LLM observability service provider?

We design business-specific best-in-class solutions

Let us integrate a resilient AI solution
  • End-To-End Development Solution

    Our team expertly designs an extensive range of progressive solutions using Datadog LLM observability and monitoring services

  • Ethical & Secure Development Practices

    We ensure transparency throughout the development process for a well-informed and streamlined development process

  • 15

    Years In Business

  • 1000+

    Satisfied Clients

  • 400+

    LLM Experts

  • 1500+

    Successful Projects

  • 4

    Own Products

  • 95%

    Client Retention Rate

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Case Study

Our technical expertise at a glance

Digital solutions that helped our clients lead the competitive market

Read All Our Case Studies

JobTatkal - Job platform powered by Generative AI

The platform bridged the gap between recruiters and job seekers with its GPT-powered capabilities. It allowed users to create accurate job descriptions and filter results for relevant profiles. This saves recruiters’ time while candidates benefit from better visibility.

Technology Used

  • Primary AI Technology - OpenAI GPT-4
  • Frontend - React.js, Next.js
  • Backend - Node.js
  • Database - MongoDB Atlas

Key Features

  • 10x Faster Profile Setup With AI
  • Hiring Time Reduced By 91%
  • 7x Faster Job Posting
View case study
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speed

Speed - A leading AI-powered crypto platform to ensure the security of transactions

Speed primarily aims to collaborate with AI to identify and point out suspicious crypto transactions in real time. It provides a secure environment for all users to maintain the proper crypto transactions.

Technology Used

  • Data Storage - SQL/NoSQL
  • Data Processing- Apache Spark
  • ML Frameworks- TensorFlow and Scikit-learn
  • Real-time Processing- Apache Kafka
  • Deployment- Docker and Kubernetes

Key Features

  • AI better the detection rate of fraudulent transactions
  • Real-time analysis, minimizing potential losses
  • Reduced False Positives
View case study
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cribzz

Cribzzzz AI Assistant - A generative AI chatbot designed for real estate

We designed a generative AI solution for Cribzzzz – a platform that connects real estate agents with potential buyers. The solution was designed to handle massive datasets and create a unique yet engaging client experience.

Technology Used

  • GPT model – GPT 4
  • Server – Microsoft SQL
  • Frontend – ReactJS
  • Backend - Dotnet Core
  • Database – MongoDB

Pointers

  • Generative AI-powered search
  • Real-time assistance and 24/7 support
  • Voice assistance and personalized suggestion
View case study
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Trackntake - AI-Driven Product Discovery Platform

TracknTake - Discover and Deliver all products: Your Local Marketplace at Your Fingertips

The platform empowers users to search for products available in their local area. TracknTake’s beneficial feature is a flexible pick-up, which cuts wait time. It enhances the shopping experience, offering convenience and reducing delivery costs and time

Technology Used

  • Backend - Python, PHP Laravel
  • Frontend- Android - Kotlin, IOS- Swift

Key Features

  • Find products nearby easily
  • Simple search
  • Instant results
  • Hassle-free shopping
View case study
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JobTatkal

A generative AI-powered job platform to improve the recruitment process

SPEED

AI-Powered platform to detect and prevent fraudulent transactions in crypto payment gateway

Cribzzzz

AI chatbot customized to improve user search experience for real estate platform

TracknTake

An AI platform for users to efficiently locate and discover products in their vicinity

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Industries

Industry-specific LLM observability and monitoring solutions

Our extensive range of solutions caters to your industry requirements

Get your custom AI solution
healthcare industry icon

Healthcare

Maintain top-notch security and data privacy while digitalizing the management systems and operations. Prevent data leaks with the current technology

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Finance industry icon

Fintech

Augment faster anomaly detection and resolution in case of discrepancies such as unusual actions and incorrect responses

Find out more
Manufacturing logistics icon

Logistics

Optimize LLM models for real-time updates and predictive analysis of demand and supply. Routine monitoring ensures high performance and low latency

Find out more
Retail ecommerce icon

eCommerce

Regular LLM observability allows the system to function optimally across multiple facets of eCommerce, such as chatbots, personalization, and more

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Real Estate industry icon

Real Estate

Ensure accurate property valuation, document analysis, and eliminate biases through regular monitoring and upgradation

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Retail icon

Retail

Track and keep a record of LLM models’ inventory forecasting accuracy to prevent stock issues with Datadog LLM observability services

Find out more
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Testimonials

Our client’s reviews and perspective

Our client-centric approach and digital expertise help drive clients forward

Read all testimonials
Cecillia Wong’s client review image

Cecillia Wong

Marketing Manager, Powerknot

Christina Delord

Founder, TracPrac

Lisa Bailey

Founder, DockHere

fahad client image

Fahad AlQarawi

C-school App, Founder

Bryan Rivers

CEO, Malibbo

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The OpenXcell team was highly professional, client-focused, and customer-oriented. They delivered the project with the expected quality, offering cost-effective solutions. They were flexible, accommodating our ideas, and consistently returned items promptly.

Cecillia Wong

Marketing Manager, Powerknot

You can rely on their creativity and expertise! They grasped our vision, set realistic timelines, and provided innovative suggestions for our software. Whether your project is big or small, their creativity, expertise, and dependable service will see it through to completion.

Christina Delord

Founder, TracPrac

OpenXcell transformed my ideas into an outstanding design, offering valuable suggestions throughout the process. They were always available to discuss the project's design and feasibility. OpenXcell's core strengths lie in their expertise, patience, and commitment to excellence.

Lisa Bailey

Founder, DockHere

They offered suggestions, which meant, they’ve got a proactive team on board. Communication with them was quite easy. I liked their professionalism and commitment. If I am asked to rate them, I rate them 5 out of 5.

Fahad AlQarawi

C-school App, Founder

I genuinely appreciate the efforts of the OpenXcell team and want to take this moment to thank each of you for your hard work, determination, late nights, countless hours, and continuous communication throughout this project.

Bryan Rivers

CEO, Malibbo

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Resources

For in-depth insights on the current digital scenario

We bring the latest news on technology

Read all blogs here
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Frequently asked questions about LLM observability

Answering your queries to help you move forward

LLM monitoring and LLM observability are two concepts used alongside each other. However, the key difference between the two is their primary functionality:

LLM monitoring provides a limited overview of what is the anomaly, while LLM observability offers a holistic perspective by giving a complete picture of why such an anomaly is occurring and what can be possibly done to fix it.

LLM observability ensures that the LLM solution you implemented remains reliable, scalable, and compliant with all ethical regulations for a longer time.

We monitor performance using tools like Datadog, Zabbix, Grafana, and Prometheus. These tools track and notify the user in real-time if there are any anomalies.

A self-healing mechanism is an automated system that resolves issues without human intervention. It is triggered by certain checkpoints, such as performance degradation, model errors, resource scarcity, etc., and automatically restarts, reverts, or adjusts the model parameters as required.

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Ready to move forward?

Contact us today to learn more about our AI solutions and start your journey towards enhanced efficiency and growth

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