Application Support and Maintenance Services

App support and maintenance services are offered to a client after the last phase of development which is the launch. It usually refers to the services offered by a development company to its client for maintaining the application once it is open to the masses. These services include  expansion, modifications of the apps functionality, iterative debugging and creation of supplementary solutions. Often, it also includes managing the transition of ownership and executory powers between the development company and the client.

For any business, an  ongoing maintenance of the application is very important. Apart from maintaining, evolving, improving, and enhancing, outsourcing software application services reap numerous benefits. Some of them include: 

• improved user experience
• more security
• enhances reliability of an application
• helps in gaining a better app rating
• higher revenues
• compliance with industry standards

App Support and Maintenance services by development companies include :

• Server Maintenance and monitoring
• Study of App Analytics
• Incorporation of critical feedback 
• Security reviews
• Looking out for App crashes and fixing them
• Third party integration update reviews
• Performance mapping
• App store management and gathering of insights
• Hosting & third party payment
• Management of Source code repository 

One can simply choose the right App support and Maintenance company by following these steps: 

• Research extensively 
• Read all Reviews/Testimonials
• Check the experience level of the app maintenance services 
• Go through the company’s Maintenance Plans

Here are some of the best practices one should follow when delivering App Support and Maintenance services:

• Create a maintenance timetable and follow it strictly
• Fix issue as soon as possible
• Consistently test the Maintenance Updates
• Map the test results in a conducive environment
• Outsourcing maintenance service to a good company